Open to opportunities

Hussein Shoaib

@husseinshoaib

IT and Operations professional specializing in troubleshooting, administrative workflow management, and logistics coordination.

Lebanon

Message

What I'm looking for

I’m looking for a role that combines IT support and operations—owning workflow execution, handling troubleshooting, and coordinating logistics—where I can contribute in a fast-paced team. I’m open to remote opportunities.

I’m a results-oriented IT and Operations professional with a Bachelor's degree in Computer Communication Engineering and nearly 10 years of combined work experience. I’m known for managing administrative operations, providing technical support, and coordinating logistics in fast-paced environments, while keeping work organized and on track.

As an Operations Officer at ACT College Lebanon, I oversee daily operational workflows including student registration and payment processing. I coordinate between administrative staff and management to ensure smooth day-to-day operations, and I handle first-level IT troubleshooting and technical support for staff and students while maintaining accurate records and compliance.

I also bring strong logistics and event-execution experience as a Logistics Officer for NASR, coordinating on-ground operations for the annual Science Competition. Earlier, I supported IT teams through internships and traineeships at Nokia, Valeo Care, and Tecomsa—performing hardware maintenance (including Ethernet cabling), diagnosing computer malfunctions, setting up systems, and delivering user support. I’m open to remote opportunities and enjoy balancing multiple priorities across teams.

Experience

Work history, roles, and key accomplishments

Current

Operations Officer

Current

ACT College Lebanon

Aug 2025 - Present (9 months)

Oversee daily operations including student registration and payment processing. Coordinate with staff and management and provide first-level IT troubleshooting and technical support for staff and students.

Student Registration Payment Processing First Level IT Troubleshooting Technical Support Record keeping

Current

Logistics Officer

Current

National Association for Science & Research (NASR)

Apr 2024 - Present (2 years 1 month)

Coordinate logistics and on-ground operations for the annual Science Competition, including participant registration and venue setup. Collaborate with internal teams to ensure smooth event-day execution.

Logistics Coordination Event Planning Participant Registration

IT Trainee

Valeo Care

Jan 2024 - Mar 2024 (2 months)

Performed hardware maintenance including Ethernet cabling and peripheral troubleshooting. Diagnosed and resolved common computer malfunctions and system errors, supporting day-to-day IT operations.

Hardware Maintenance Ethernet Peripheral Troubleshooting IT Operations Support

IT Intern

Tecomsa

Sep 2023 - Oct 2023 (1 month)

Assisted the IT team with hardware setup, system diagnostics, and user support. Supported day-to-day technical activities to keep systems functioning for users.

Hardware Setup User Support IT troubleshooting

Administrative Employee

ACT College Lebanon

Mar 2021 - Feb 2023 (1 year 11 months)

Managed student registration, payments, and daily administrative workflows. Handled internal communications and documentation and performed basic IT maintenance alongside administrative duties.

Student Registration Payment Processing Administrative Management Workflow Management Internal Communications Basic IT Maintenance

Data Entry Operator

ACT College Lebanon

Jul 2016 - Jul 2018 (2 years)

Accurately entered and maintained institutional data in college management systems. Ensured records were kept up to date to support ongoing administrative operations.

Data Entry Record Maintenance Quality Control