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Santiago Bustos Pianda

@santiagobustospianda

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Industrial Engineer specializing in analytics, BI and data science.

Colombia

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What I'm looking for

I’m seeking a mid-level Data Engineering role where I can design and optimize high-volume ETL pipelines, build scalable ML and AI solutions, drive process automation, and deliver BI & data analysis.

I am an Industrial Engineer with an emphasis on analytics, currently pursuing a Master’s in Analytics, BI Data Science & Artificial Intelligence at the National University of Colombia. With over three years of experience, I have successfully led projects for notable companies such as Bancolombia, Infondo, and Unión Seguros, focusing on project management, analytics, and process optimization.

At Bancolombia, I developed AI/ML solutions and automated 14 processes in the capital markets credit-risk area, resulting in significant efficiency improvements and cost savings. My work at Infondo and Unión Seguros involved creating Big Data and machine-learning projects, utilizing technologies like Python, SQL, and Azure to enhance data management and visualization. I am committed to delivering innovative solutions that drive impactful results.

Experience

Work history, roles, and key accomplishments

Data Engineer

Infondo Insurance Agency

Jun 2024 - Jul 2025 (1 year 1 month)

Optimized the generation of communications to policyholders through automations, reducing lead times by 97% and improving internal and external communication accuracy. Designed and implemented Big Data and ML pipelines for massive document ingestion, review and validation under high operational load, achieving a 98% reduction in processing times.

Python TensorFlow Keras Airflow SQL Big Data Machine Learning Deep Learning LLMs)

Data Analyst

Unión Seguros Agency

Jun 2024 - May 2025 (11 months)

Automated the review, comparison and validation of insurance-policy reports in Python, reducing execution times and improving data accuracy by 98%. Developed and automated a new-client data management system using Python, SQL and Saas, optimizing organization, cloud backup and delivery of critical information, while generating visual reports with detailed data.

Python SQL SaaS Data Automation Data Accuracy Organization Data Backup

University Intern in the Credit Risk Area of Capital Markets

Bancolombia

Dec 2023 - Jun 2024 (6 months)

Led the automation of 14 key processes using Python and SQL, optimizing operational efficiency and reducing manual workload, which resulted in freeing up a job position. Additionally, I developed manuals to ensure standardization and quality in automated processes. I efficiently managed monthly reporting thanks to extensive knowledge in the financial area, including proper data handling, dashboard

Python SQL Process Automation Financial Analysis Dashboarding

Analyst and After-Sales Service

Connempathy

Oct 2021 - Feb 2023 (1 year 4 months)

Strategically used data analysis to improve operational efficiency and customer satisfaction, conducting all activities in English. Thrives in unstructured environments—proactively digs into incomplete data to uncover insights and drive continuous learning.

Data Analysis Customer Satisfaction Data Insights

Education

Degrees, certifications, and relevant coursework

National University of Colombia

Master’s in Engineering, Analytics & Data Science

2025 -

Activities and societies: Master’s Thesis: Development of a Python framework for automatic normalization of heterogeneous data with AI, orchestrated with Apache Airflow and Docker containers.

Currently pursuing a Master’s in Engineering with a focus on Analytics & Data Science (Research track) on scholarship. The program involves advanced studies in data science, artificial intelligence, and analytics.

University of Antioquia

Bachelor’s in Industrial Engineering, Industrial Engineering (Analytics Emphasis)

2018 - 2024

Completed a Bachelor’s in Industrial Engineering with a strong emphasis on analytics. The curriculum provided a solid foundation in process optimization, data analysis, and project management.

Cambridge Academy

Intensive English Course, English Language

2017 - 2017

Completed an intensive English course to enhance language proficiency. The program focused on comprehensive language skills, including speaking, listening, reading, and writing.