CRCarlos Ramirez
@carlosramirez3
Systems engineer specializing in data engineering, BI, and machine learning transition.
ColombiaWhat I'm looking for
I am a systems engineer focused on data analysis, data engineering, and business intelligence, building scalable solutions that enable data-driven decisions.
I design ETL pipelines, automate data workflows, and integrate systems to align technical solutions with business goals, improving reporting and operational efficiency.
My software engineering background lets me implement robust backends and APIs using frameworks like NestJS and Spring Boot, and I apply machine learning with PyTorch, scikit-learn, and Hugging Face for predictive analytics, NLP, and computer vision.
I create impactful visualizations with Power BI and Seaborn and am actively building a portfolio of projects (including accident analysis and dashboards) as I transition toward machine learning or AI engineering roles.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Outlier.ai
Nov 2025 - Present (2 months)
Managed inbound credit card support calls for Spanish and English clients, resolving fraud, lost/stolen card reports and digital access issues while maintaining service quality targets.
Logistic Coordinator
Lean Solutions Group
Nov 2025 - Present (2 months)
Managed ERP data integrity for intermodal container transport, coordinated rail billing for empty containers across railroad companies, and automated data preparation to save ~2 hours monthly per agent.
TEHandled inbound credit card assistance calls for Spanish and English clients, processed reports for lost/stolen cards and fraud, and assisted with digital platform access troubleshooting.
Education
Degrees, certifications, and relevant coursework
Corporación Universitaria del Caribe
Bachelor's degree, Systems Engineering
2019 - 2025
Grade: 4.04 / 5.00
Bachelor's degree in Systems Engineering completed between January 2019 and May 2025 with a GPA of 4.04/5.00.
UBUniversidad Autónoma de Bucaramanga
Bachelor of Technology, Computer Science
2022 - 2023
Bachelor of Technology (BTech) in Computer Science attended from December 2022 to May 2023.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Salary expectations
Social media
Job categories
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