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Sanni Oluwaseun

@sannioluwaseun

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Customer Support Representative at Edboma Ventures, supporting Premier Lotto Nigeria Ltd. customers and agents.

Nigeria

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At Edboma Ventures - Premier Lotto Nigeria Ltd., I provided frontline support to customers and subagents, including help with technical issues and product troubleshooting. I coordinated with technical teams on complex issues and maintained daily sales records.

As a Customer Support Executive at God’s Favour Cyber Cafe, I helped customers use computers, printers, scanners, and internet services. I also handled payments and kept records of sales and computer usage.

Experience

Work history, roles, and key accomplishments

Customer Support Representative

Edboma Ventures - Premier Lotto Nigeria Ltd.

Jan 2012 - Dec 2017 (5 years 11 months)

Provided frontline support to customers and subagents, resolving technical issues and coordinating with technical teams. Maintained accurate sales records, handled financial transactions, and supported marketing and licensing activities.

Customer Support Problem Solving Technical Troubleshooting Financial Transactions Sales Records Teamwork Training Marketing Support Licensing Inventory Management

Customer Support Executive

God's Favour Cyber Cafe

Jan 2012 - Dec 2012 (11 months)

Assisted customers with computer and internet usage, provided troubleshooting and in-person support, and handled payments and record-keeping. Maintained equipment and supported daily operations.

Customer Support Computer Assistance Troubleshooting Payment Handling Record keeping Equipment Maintenance Customer Service