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Sankesh Karri

@sankeshkarri

ServiceNow Developer at LivingPixels who improved Incident and Request form responsiveness and data validation.

At LivingPixels, I developed client- and server-side ServiceNow logic to improve form responsiveness and data validation across Incident and Request tables. I also designed Service Catalog items and approval workflows.

At Technicolor Creative Studios, I developed ITSM automation and supported Workday–ServiceNow employee-lifecycle integration using IntegrationHub, OAuth 2.0, and Flow Designer. In a project, I supported synchronization for 1,000+ employee records and helped reduce manual HR–IT coordination by 40–50%.

I also automated ShotGrid access provisioning through ServiceNow workflows, approval routing, and server-side validation. The project reduced access-provisioning time from two days to under four hours and manual requests by approximately 40%.

Experience

Work history, roles, and key accomplishments

ServiceNow Developer

LivingPixels

May 2025 - Nov 2025 (6 months)

Developed and optimized client-side and server-side platform logic using Client Scripts, UI Policies, and client-callable Script Includes via GlideAjax to improve form responsiveness and data validation across Incident and Request tables. Designed and published custom Service Catalog Items, Record Producers, and reusable Variable Sets with conditional visibility and approval workflows.

Client Script UI Policies Script Includes GlideAjax Service Catalog Music Producer Variable Sets Incident Management Request Management

ServiceNow Developer

Technicolor Creative Studios

Mar 2024 - Feb 2025 (11 months)

Designed and maintained server-side and client-side logic using Business Rules, Client Scripts, and Script Includes to support ITSM automation. Developed Workday–ServiceNow employee-lifecycle integration solutions using IntegrationHub, OAuth 2.0 credentials, and Flow Designer.

Business Rules Client Script Script Includes ITSM ServiceNow Integration Hub OAuth Flow Designer Workday Integration CMDB Code Review Deployment and Support

ServiceNow Administrator

Technicolor Creative Studios

Jan 2022 - Mar 2024 (2 years 2 months)

Provided L1/L2 platform support for Incident, Request, and Change processes; managed user accounts, roles, and group assignments. Handled onboarding/offboarding and access-related incidents for production teams using ShotGrid and MAYA.

Incident Management Request Management Change Management User Administration Access Control SLA Monitoring Service Catalog Workflow Configuration