Sanjukrishna User
@sanjukrishnauser
Technology Analyst specializing in Microsoft 365 administration, security, and Azure identity for enterprise clients.
IndiaWhat I'm looking for
I’m a Microsoft 365 Technology Analyst with 4+ years of experience delivering enterprise-level cloud administration and end-user support for large European clients. I focus on Exchange Online administration, Azure Active Directory identity and access management, and Microsoft 365 security and compliance.
I bring hands-on strength in PowerShell scripting, email threat investigation, and cloud migration projects—administering and troubleshooting Exchange Online, mailbox access, and connectivity while keeping business disruption minimal. I also handle data restoration with Veeam Backup for Microsoft 365, investigate phishing using Darktrace and Abnormal Security, and enforce policies via Microsoft Purview and Microsoft Defender.
Experience
Work history, roles, and key accomplishments
Provided L2/L3 support for Microsoft 365 services including Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive, resolving escalated mailbox access and email delivery/connectivity issues. Administered Microsoft 365 and identity (Azure AD and on-premises Active Directory), executed on-premises to cloud migration tasks, performed Veeam-based restorations, and investigated email threats
Managed mailbox provisioning and distribution group administration for enterprise clients via Exchange Admin Center. Troubleshot Exchange Online email delivery, mailbox access, and connectivity issues, and handled client support requests using ServiceNow while communicating via Microsoft Teams and Outlook.
Education
Degrees, certifications, and relevant coursework
IES College of Engineering
Bachelor of Technology, Computer Science and Engineering
2017 - 2021
Grade: CGPA: 8.0 (80.04%)
B.Tech in Computer Science and Engineering at IES College of Engineering (affiliated with APJ Abdul Kalam Technological University) from 2017 to 2021. Achieved a CGPA of 8.0 (80.04%).
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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