Devesh kumar
@deveshkumar2
I lead Microsoft 365 and Azure operations, automating support and strengthening security.
IndiaWhat I'm looking for
At Infosys, I lead engineers supporting Microsoft 365 issues and Copilot adoption, while improving team efficiency by 15% and reducing manual effort by 20% through queue monitoring and automation.
I've delivered SharePoint Online migrations and Windows 10-to-11 upgrades with Intune at Quatrro, resolved complex Microsoft 365, Exchange Online, hybrid, and security escalations at LTIMindtree, and implemented MFA, Conditional Access, retention policies, and compromised-mailbox remediation. My background also includes Windows Server, Exchange Server, Active Directory, incident management, and client delivery across HCL Technologies, IBM, Wipro, and Concentrix.
Experience
Work history, roles, and key accomplishments
Spearheaded queue monitoring and automation initiatives, improving team efficiency by 15% and reducing manual effort by 20%. Led cross-functional teams to deliver complex solutions, resulting in a 10% increase in user satisfaction.
Education
Degrees, certifications, and relevant coursework
Jiwaji University
Bachelor of Arts, Arts
1999 - 2002
Pursued a Bachelor of Arts degree from Jiwaji University, Gwalior, Madhya Pradesh.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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