Irshad Ahmad
@irshadahmad1
Senior Cloud Engineer specializing in Microsoft 365 security, migrations, and troubleshooting.
IndiaWhat I'm looking for
I’m a Microsoft 365 and Exchange Online Administrator and Sr. Cloud Engineer with 3+ years of experience delivering enterprise-level cloud solutions, migrations, and security configurations.
I provide Level 2 support across Microsoft 365 Exchange Online, SharePoint Online, Azure Entra ID, and On-Premise AD Connect—handling user and mailbox management, mail flow, Azure AD synchronization, and incident resolution with root-cause analysis from event logs.
I focus heavily on security and secure collaboration: I configured and enforced MFA, Conditional Access, Self-Service Password Reset, retention policies, PIM for least-privilege access, and email security controls including DMARC/DKIM and spam/phishing protections.
In migrations, I’ve led tenant-to-tenant Microsoft 365 projects using BitTitan MigrationWiz and native tools, including migrating 200 user mailboxes from GSuite to Exchange Online, with careful pre-migration assessments, coexistence planning, cutover execution, and post-migration validation.
Experience
Work history, roles, and key accomplishments
Sr. Cloud Engineer – M365
Quatrro
Jan 2024 - Dec 2025 (1 year 11 months)
Provided Level 2 support for Microsoft 365 including Exchange Online, SharePoint Online, Azure Entra ID, and Azure AD Connect. Managed users and mail flow, enforced MFA and Conditional Access, supported AD sync issue resolution, and led tenant-to-tenant migrations (including migrating 200 GSuite mailboxes to Exchange Online).
Delivered Tier 1 and Tier 2 troubleshooting for On-Premise AD Connect and Microsoft 365 Exchange Online. Configured mail flow and email security policies (DMARC/DKIM/EOP), supported hybrid identity, performed mailbox migrations to Exchange Online, and maintained compliance policies including retention, archival, ATP, and DLP.
Resolved L1 incidents related to Windows patches, Office suite installation, and profile provisioning. Troubleshot Outlook connectivity, calendar sharing, and profile configuration issues.
Education
Degrees, certifications, and relevant coursework
Narsee Monjee Institute of Management Studies
MBA, Information Technology
2022 - 2024
Grade: 73.6%
Completed an MBA in Information Technology at Narsee Monjee Institute of Management Studies (2022–2024), graduating with 73.6%.
SIES College of Arts, Commerce & Science
B.Sc., Computer Science
2018 - 2021
Grade: CGPA 7.9
Earned a B.Sc. in Computer Science from SIES College of Arts, Commerce & Science (2018–2021) with a CGPA of 7.9.
Swami Ramakrishna Paramhans
HSC, High School
2016 - 2018
Grade: 62%
Completed HSC at Swami Ramakrishna Paramhans (2016–2018) with 62%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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