Sanjib Sarkar
@sanjibsarkar
I build lasting client relationships and deliver seamless front-office guest experiences.
IndiaWhat I'm looking for
At Quest Mall with Jones Lang LaSalle, I manage client relationships and provide strategic consulting solutions. I bring over 15 years of experience across hospitality and consulting.
I've led front-office teams, resolved guest concerns, managed registrations and payments, and coordinated concierge services across hotels and resorts in Kolkata, Raipur, and New Digha.
Experience
Work history, roles, and key accomplishments
Managing client relationships and providing strategic consulting solutions at Quest Mall, Kolkata.
Front Office Manager
Five Lotus Indo German Resort
Jan 2018 - Dec 2019 (1 year 11 months)
Managed a team of five members and addressed guest concerns and queries.
Front Office Executive
JP Hotels and Resort
Jan 2016 - Dec 2018 (2 years 11 months)
Managed front desk operations and greeted visitors in a high-traffic resort environment.
Front Office Executive
Hotel Mayur Residency
Jan 2015 - Dec 2016 (1 year 11 months)
Facilitated guest check-ins/outs and processed payments for room and F&B charges.
Front Office Executive
Hotel Narayani Enclave
Jan 2013 - Dec 2015 (2 years 11 months)
Referred guests to local attractions and provided high-quality concierge services.
Front Office Executive
Hotel Victerrace
Jan 2010 - Dec 2013 (3 years 11 months)
Ensured guest satisfaction by delivering requested items and resolving issues promptly.
Front Office Executive
Hotel White House
Jan 2008 - Dec 2010 (2 years 11 months)
Handled guest registration and issued room keys while maintaining precise logs.
Education
Degrees, certifications, and relevant coursework
Rabindra Bharati University
Master of Arts
Master of Arts degree from Rabindra Bharati University, completed in 2014.
University of Calcutta
Bachelor of Arts
Bachelor of Arts degree from the University of Calcutta, completed in 2010.
West Bengal Council of Higher Secondary Education
Higher Secondary
Higher Secondary examination completed in 2007.
West Bengal Board of Secondary Education
Secondary Examination
Secondary Examination completed in 2005.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Skills
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