Open to opportunities

Sushil Kumar

@sushilkumar3

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Experienced hospitality professional specializing in front office management and hotel operations.

India

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What I'm looking for

I'm seeking a hospitality management role focused on front office and hotel operations where I can lead teams, improve guest services, and grow professionally in a collaborative, service-oriented organization.

I am a hospitality professional with multiple years' experience in front office management and hotel operations across resorts and hotels.

I have worked as Front Office Manager, Front Office Executive, Food and Beverage Manager and Hotel Manager, handling guest services, daily operations and team coordination. I consistently focus on maintaining service standards and efficient front-desk operations.

I bring a positive attitude, good communication, quick learning and basic computer knowledge, and I work fluently in Hindi and English. I am looking to contribute operational leadership and strong guest-service skills to a growth-minded hospitality team.

Experience

Work history, roles, and key accomplishments

Hotel Manager

Hotel Blessing Bells

Oct 2022 - Nov 2023 (1 year 1 month)

Oversaw hotel operations and day-to-day management at Hotel Blessing Bells from Oct 2022 to Nov 2023, supervising departments and ensuring service delivery.

Hotel Management Operations Management Staff Supervision Budgeting Vendor Management Health & Safety

Front Office Manager

Hotel Grand Ambassador

Jan 2021 - Sep 2022 (1 year 8 months)

Managed front desk operations and guest services at Hotel Grand Ambassador for over one year, coordinating shifts and maintaining service standards.

Guest Service Training Performance Monitoring

Front Office Manager

Hotel Singge Palace

Oct 2019 - Dec 2020 (1 year 2 months)

Led front office operations at Hotel Singge Palace for over a year, supervising staff and ensuring operational efficiency in guest services.

Team Supervision Guest Service Conflict Resolution Reporting

Front Office Executive

Timber Trail

Sep 2018 - Sep 2019 (11 months)

Provided front desk services and guest support at Timber Trail for one year, handling reservations, check-ins, and guest inquiries.

Reserving Communication MS Office Billing Multitasking

Front Office Manager

Hotel Sapphire

Aug 2016 - Jul 2018 (1 year 11 months)

Managed front office and operational activities at Hotel Sapphire for two years, improving guest service workflows and supervising the front-desk team.

Operations Management Guest Service Team Leadership

Food and Beverage Manager

The Beer Street

Jun 2015 - May 2016 (11 months)

Oversaw food and beverage operations at The Beer Street for one year, managing service standards, staff scheduling, and vendor coordination.

Scheduling Vendor Management Inventory Control Cost Control Customer Service Event Coordination

Front Office Assistant

Queens Flawer Resorts

Jun 2013 - May 2015 (1 year 11 months)

Managed front office operations and guest services at Queens Flawer Resorts for two years, handling reservations, check-ins/outs, and front-desk coordination.

Guest Service Reserving Check Out Customer Service MS Office