Sanjeev Sharma
@sanjeevsharma4
IT Support Engineer at Cars24 Services Pvt Ltd, supporting end users and managing Active Directory, Office 365, and IT assets.
IndiaWhat I'm looking for
At Cars24 Services Pvt Ltd, I provide desktop and remote support to end users, configure hardware and software, and manage Active Directory accounts and access.
I also troubleshoot network, printer, and system issues, handle Office 365 and email issues, and maintain IT asset inventory and documentation. Previously, I supported IT operations at Progressive Infotech Pvt Ltd, Team Computers Pvt Ltd, and Microland Limited.
Experience
Work history, roles, and key accomplishments
IT Support Engineer
Cars24 Services Pvt Ltd
Sep 2023 - Present (3 years 1 month)
Provided desktop and remote support to end users, installed and configured software and hardware systems, and managed Active Directory. Handled Office 365 configuration and email issues, and maintained IT asset inventory and documentation.
Senior Technical Engineer
Progressive Infotech Pvt Ltd
Aug 2022 - Mar 2023 (7 months)
Supported daily IT operations and user issues, installed OS and applications, and configured network and local printers. Assisted in network troubleshooting and managed tickets using ITSM tools.
System Engineer
Team Computers Pvt Ltd
Aug 2021 - Jul 2022 (11 months)
Installed and configured systems and applications, troubleshot hardware, software, and network issues, and managed user accounts and permissions. Provided onsite and remote IT support.
Engineer – EUS
Microland Limited
Feb 2019 - Jun 2021 (2 years 4 months)
Provided end-user support for desktops and laptops, installed OS, software, and patches, and resolved technical issues. Supported email and network connectivity.
Education
Degrees, certifications, and relevant coursework
IIME
Bachelor of Engineering, Computer Science Engineering
Completed a Bachelor of Engineering in Computer Science Engineering from IIME in 2019.
KSOU
Diploma, Computer Science Engineering
Completed a Diploma in Computer Science Engineering from KSOU in 2015.
Delhi Board
12th
Completed 12th grade from Delhi Board in 2013.
Bihar Board
10th
Completed 10th grade from Bihar Board in 2011.
AWS
AWS Solutions Architect, Cloud Architecture
Certified as an AWS Solutions Architect.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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