At Aakash Educational Services Ltd, I designed learning content for faculty and sales and counselling teams, including training decks, assessments, and e-learning modules. I delivered onboarding, product, and process training, and received the Best RTM award for attrition control in the Maharashtra region.
At HDFC Life Insurance, I delivered onboarding and refresher training for 150+ sales and relationship managers and used assessments, feedback analysis, and post-training evaluation to improve training effectiveness. Earlier, at ICICI Bank, I coached a team of 12 on mortgage sales and contributed to an 18% improvement in team productivity through training interventions and KPI reviews.
