Open to opportunities

Senthil Balasubramanian

@senthilbalasubramanian

Message

DevOps and Cloud engineer delivering reliable production systems and automated CI/CD pipelines.

India

Message

What I'm looking for

I seek roles in cloud/DevOps or SRE teams where I can improve reliability, automation, and incident response in production environments.

I am a Senior Software Engineer and DevOps Support professional with 7+ years' experience across large enterprises supporting AWS and Azure production environments. I specialize in cloud operations, CI/CD automation, containers, and site reliability practices.

I have designed and maintained Jenkins and GitHub Actions pipelines, administered EC2 instances, and implemented monitoring with CloudWatch, Azure Monitor, Prometheus, and Grafana to maintain 99.9% uptime and reduce MTTR by 25% while improving deployment success by 30%.

I thrive in 24/7 production support settings, focus on SLA and incident reductions, and bring practical experience in Terraform, Ansible, Docker, Kubernetes, and scripting to improve deployment reliability and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Senior Software Engineer

Current

Cognizant Technology Solutions

Oct 2024 - Present (1 year 3 months)

Support 20+ production applications across AWS and Azure, designed CI/CD pipelines that improved deployment success by 30%, and maintained 99.9% uptime while reducing MTTR for P1/P2 incidents by 25%.

AWS Azure Jenkins GitHub Actions CI CD Cloudwatch azure monitor Linux Docker Kubernetes

Technical Solution Engineer

Hewlett Packard Enterprise

Feb 2022 - Sep 2024 (2 years 7 months)

Supported AWS and Azure workloads and Docker-based containerized applications, assisted DevOps teams with Jenkins and GitHub Actions pipelines, and ensured SLA compliance above 98% in 24/7 production support.

AWS Azure Docker Jenkins GitHub Actions CI CD Linux Monitoring Incident Management

Technical Support Engineer

Dell Technologies

Sep 2021 - Feb 2022 (5 months)

Supported enterprise SAN/NAS storage integrated with cloud and on-prem systems, achieving 95% first-contact resolution and over 90% CSAT in storage support.

NAS Storage Troubleshooting CSAT Linux Incident Management ITIL

Service Delivery Coordinator

DXC Technology

Nov 2019 - Aug 2021 (1 year 9 months)

Supported data center operations for 100+ servers, coordinated incident/change/maintenance under ITIL, and reduced escalations by 15% through proactive monitoring.