Open to opportunities

Sanja Bucan

@sanjabucan

Message

Customer Success Manager with expertise in sales and client relationships.

Ireland

Message

What I'm looking for

I seek a dynamic role that fosters growth, collaboration, and client engagement.

I am a dedicated Customer Success Manager with over five years of experience at Tenable Network Security, where I have successfully managed client relationships and driven revenue growth in the Italian, UK, and Nordics markets. My role involves overseeing the entire sales cycle, from prospecting to closing, and I take pride in providing consultative solutions that meet client needs.

Previously, I worked as a Claims Officer at Allianz Worldwide Care, where I honed my skills in claims processing and client service. My experience also includes roles at Indeed and MD7 International Telecommunications, where I developed strong account management and negotiation skills. I am proficient in various software applications, including Salesforce and Nessus Professional, which enhance my ability to deliver exceptional results.

Experience

Work history, roles, and key accomplishments

Current

Customer Success Manager

Current

Tenable Network Security

Jan 2019 - Present (6 years 5 months)

Responsible for growing revenue through prospecting, qualifying, selling, and closing from existing enterprise client accounts. Manage client relationships throughout the sales cycle, oversee renewals, and generate new business while meeting revenue targets.

Salesforce Client Management Revenue Account Management

Claims Officer

Allianz Worldwide Care

May 2017 - Jan 2019 (1 year 8 months)

Processed claims within company SLA, ensuring accurate adjudication and timely follow-up to deliver superior client experience. Investigated potential fraudulent claims and fostered inter-departmental relationships.

Claim Adjudication Client Experience

Account Executive

Indeed

Aug 2016 - Apr 2017 (8 months)

Generated new business and grew existing accounts in an emerging market, managing the full sales cycle from prospecting to closing. Collaborated with client services to ensure successful account relationships.

Sales Cycle

Sales Consultant

MD7 International Telecommunications Ltd.

Mar 2015 - Jul 2016 (1 year 4 months)

Renegotiated contracts and managed accounts across multiple markets. Communicated with operators and handled invoicing and legal documentation while preparing proposals and analyzing contracts.

Contracts Invoicing Legal Documentation Communication

Research Assistant

Department of Public Health Sciences

Jan 2010 - Jan 2013 (2 years 11 months)

Developed study protocols and databases, coordinated participant recruitment, and presented research findings. Managed ethics submissions and conducted data analyses.

Ethical Conduct