Sangavi User

I am a motivated, detail-oriented customer support specialist with hands-on experience handling inbound and outbound interactions, email communication, and documentation using Microsoft tools. At 24.7ai I delivered accurate responses, processed and maintained customer information, and managed multiple tasks while preserving high accuracy.

I hold an MS Office certification and have completed communication skills development training, which strengthened my active listening, written and verbal communication, and problem-solving abilities. I am focused on improving customer satisfaction and operational efficiency and am open to remote roles.