Honey Mehta

I am a motivated and detail-oriented professional with over a year of experience in data entry, administrative support, and office organization. My expertise lies in accurately entering and maintaining large volumes of data, streamlining processes, and ensuring efficient office operations. I am proficient in using Microsoft Office Suite and Google Workspace, with a strong commitment to delivering high-quality results.

In my role as a Customer Support Representative, I developed comprehensive knowledge of product features and company policies, enabling me to provide accurate and relevant information to customers. I also trained and onboarded new team members, enhancing team performance and efficiency. Additionally, I effectively managed a high volume of inbound customer inquiries, resolving issues and providing solutions while maintaining an average response time of under 3 minutes.

As a Data Entry and Office Assistant, I maintained high levels of accuracy when entering and updating data in databases, ensuring all information was current and error-free. I provided comprehensive administrative support to executives and teams, including scheduling appointments, managing calendars, and preparing reports. I also assisted in customer inquiries and support, demonstrating professionalism and attention to detail while addressing concerns and resolving issues.