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Sanelisiwe GasaSG
Open to opportunities

Sanelisiwe Gasa

@sanelisiwegasa

Call centre collections professional focused on overdue account recovery and customer-focused payment solutions.

South Africa
Message

What I'm looking for

I’m looking for a call centre role where I can own overdue collections, build reliable payment arrangements, and provide clear customer support—using accurate account updates and professional communication to improve outcomes.

I’m a call centre professional who supports businesses with collecting on over due accounts and managing customer payment arrangements. Across MBD CREDIT SOLUTION, Mr Price financial services, and VeriCred, I handle over accounts recovery while capturing debit orders and processing card payments accurately.

I also bring strong customer communication skills—collecting, understanding the reason for non payment, updating customers information, and sending statements to keep people informed. Before my collections work, I gained customer-facing experience as a Sales assistant at Mr Price Sport, strengthening my ability to stay professional, efficient, and solutions-oriented.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of South Africa (UNISA) logoUU

University of South Africa (UNISA)

Higher Certificate in Banking, Banking

2021 -

Completed a higher certificate in banking at UNISA starting in 2021.

MS

Mandlenkosi High School

Matric, Secondary Education

2007 -

Completed matric (high school) in 2007 at Mandlenkosi High School.

Tech stack

Software and tools used professionally

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