Sandy Hawthorne
@sandyhawthorne
Motivated hospitality professional delivering high-quality guest service in fast-paced environments.
United StatesWhat I'm looking for
I’m a highly motivated, results-driven hospitality professional known for excellent communication, teamwork, and handling fast-paced priorities. In my current Front Desk role, I greet guests, manage reservations and room assignments, and respond to calls, emails, and in-person requests using hotel management software.
Previously, I delivered exceptional guest service as a Bartender in a high-volume environment, while maintaining bar inventory and assisting with ordering and stock rotation to minimize waste. I also served as a District Manager overseeing daily operations for 6 store locations—handling staffing, store orders, money handling, and setting clear daily goals to keep teams aligned and stores successful.
Experience
Work history, roles, and key accomplishments
Front Desk Agent
Hampton Inn
Oct 2025 - Present (10 months)
Provided guest service during check-in and check-out, managed reservations, room assignments, and guest requests, and handled phone, email, and in-person inquiries. Processed payments, refunds, and billing transactions and resolved guest concerns to maintain a positive guest experience.
Bartender
Hilton
Feb 2024 - Oct 2025 (1 year 8 months)
Prepared and served cocktails, wine, and beverages according to Hilton brand standards and guest preferences in a high-volume, fast-paced environment. Maintained bar inventory, tracked usage, supported ordering, and assisted with stock rotation to minimize waste and control costs.
District Manager
Vape City
Mar 2023 - Jul 2025 (2 years 4 months)
Oversaw daily operations for six store locations, managing performance, staffing, and store orders. Handled money transactions and coordinated product transferring between stores while setting daily expectations and goals for team success.
Education
Degrees, certifications, and relevant coursework
Custer Jr/Sr High School
High School Diploma, Secondary Education
2016 - 2020
Earned a High School Diploma from Custer Jr/Sr High School from 2016 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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