Open to opportunities

LATASHA LEWIS

@latashalewis1

Message

I support hotel guests and keep hospitality, retail, and workplace environments running smoothly.

United States

Message

What I'm looking for

I'm looking for a customer-facing hospitality, front-desk, retail, or cleaning role where I can provide reliable service, support guests and customers, and help maintain an organized, professional environment.

I've supported guests at Hampton by Hilton, Holiday Inn, and Grand Harbor Resort & Waterpark through housekeeping, front-desk service, check-ins, check-outs, reservations, and guest services.

At Holiday Inn, I greeted guests, explained hotel amenities, answered calls and emails, processed payments, maintained transaction records, and resolved customer concerns professionally. I also managed the gift shop at Grand Harbor Resort & Waterpark.

My experience also includes maintaining clean, healthy work areas for VSI Janitorial Services at John Deere and supporting store operations at Family Dollar.

Experience

Work history, roles, and key accomplishments

Housekeeping

Hampton by Hilton

Feb 2025 - Jul 2026 (1 year 5 months)

Performed housekeeping duties at Hampton by Hilton in Dubuque, IA.

Front Desk Agent

Holiday Inn

Mar 2023 - Oct 2023 (7 months)

Greeted guests, checked them in and out, answered calls and emails, processed payments, resolved complaints, and maintained a clean front desk area.

Cash Handling Customer Service Problem Solving Payment Processing Record keeping

Janitorial Worker

VSI Janitorial Services

Jun 2022 - Dec 2022 (6 months)

Maintained a clean and healthy work environment for employees at John Deere, including mopping, dusting, vacuuming, sanitizing, and disinfecting work areas.

Commercial Cleaning MoP Dusting Time Management