Sandro Monteiro
@sandromonteiro
Solution Architect driving customer-centric cloud and BSS/OSS modernization.
What I'm looking for
I am a Solution Architect with extensive experience in BSS/OSS and charging systems, delivering HLD/LLD, risk analysis, and hands-on technical leadership for multinational telecom projects. I lead multicultural teams, run technical workshops, and support integration, acceptance testing and post-delivery troubleshooting across cloud and private infrastructures.
I specialize in cloud deployments (AWS, Azure), DevOps practices (Argo, pipelines, ArgoCD), containerization (Docker, Kubernetes) and telecom protocols (Diameter, SS7, Sigtran). My work emphasizes customer focus, clear documentation (MOPs, LLD, impact analysis), and practical automation to reduce risk and accelerate delivery.
Experience
Work history, roles, and key accomplishments
Solution Manager / CX Leader
Shield FC
Feb 2024 - Present (1 year 11 months)
Lead customer-facing solution design and project planning for financial compliance products, delivering low-level designs and runbooks while coordinating DevOps/CloudOps teams to deploy cloud solutions and improve delivery efficiency.
Solution Architect
Shield FC
Apr 2023 - Feb 2024 (10 months)
Designed and documented financial compliance solutions and integrations (XML, SOAP, Diameter) and collaborated with DevOps to deploy cloud-based BSS/OSS components, delivering LLDs and scope documents for customer projects.
Managed a multicultural team of 5 to deliver Ericsson charging modernization and BSS integrations, preparing MOPs, acceptance tests, and supporting integration and troubleshooting across OCS and PCRF nodes.
Performed ENM impact analysis, documentation updates and firmware upgrades, executed acceptance tests and supported customers using automated tools and virtualized deployments.
Installed and integrated network management systems and storage infrastructure, executed acceptance tests and supported customer troubleshooting for IMS and transport integrations.
Delivered architecture guidelines and HLD/LLD for online credit control updates across multiple African customers, providing impact analysis and supporting troubleshooting during rollouts.
Charging System Solution Architect
Unitel
Sep 2019 - Nov 2019 (2 months)
Acted as customer-dedicated solution architect for charging system projects, producing architecture guidelines, technical workshops, and modernization proposals while coordinating vendor deliveries and issue resolution.
Charging System Solution Architect
Orange Caribbean
May 2019 - Aug 2019 (3 months)
Designed and documented charging system upgrade solutions, created LLDs, MOPs and impact analyses, and led acceptance testing and vendor selection for integration projects.
Led virtual dynamic activation installation projects, delivering designs, cost and risk analyses, team management and integration support through project execution and handovers.
Led integration of BSS and multi-activation solutions for Yoigo, developing rating and policy components, mediation consolidation and executing MOPs and tariff corrections.
Defined technical architecture and low-level designs for Orange BSS networks, performing risk analysis, cost/time estimation and leading integration teams through delivery and acceptance testing.
Charging System Solution Architect & Integration Lead
Orange Reunion
Dec 2016 - Oct 2017 (10 months)
Managed modernization of Orange BSS, producing specifications, LLDs, MOPs and acceptance procedures while leading a multicultural team and coordinating migrations and vendor deliveries.
Led Unitel BSS upgrade projects defining features, phases and solution requirements, delivering LLDs, MOPs, acceptance tests and managing recruitment and team activities.
Executed OCC upgrades and traffic migrations for online charging control, prepared MOPs and tests, and provided hands-on integration and knowledge transfer to customers.
Supported pre-sales and solution scoping for charging projects, providing requirements, cost and time estimates, risk analysis and low-level designs for customer deployments.
Led SDP & AIR modernization efforts including server installations, integration, test execution and team leadership while supporting customer troubleshooting and acceptance.
Telecommunications Engineer
ISCTE - Instituto Universitário de Lisboa
Sep 2007 - Jul 2011 (3 years 10 months)
Completed a degree in Telecommunications and Computer Engineering covering networks, digital communications, programming and electromagnetics with coursework in Java and distributed systems.
Education
Degrees, certifications, and relevant coursework
ISCTE - Instituto Universitário de Lisboa
Degree, Telecommunications and Computer Engineering
2007 - 2011
Activities and societies: Studied computer networks, signal coding and modulation, electronic circuits, programmable electronics, electromagnetics, and Java-based concurrent and distributed programming.
Completed a degree in Telecommunications and Computer Engineering covering computer networks, digital and radio telecommunications, and concurrent and distributed programming.
Availability
Location
Authorized to work in
Job categories
Skills
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