Himalayas logo
SM
Open to opportunities

Sandro Monteiro

@sandromonteiro

Solution Architect driving customer-centric cloud and BSS/OSS modernization.

Portugal
Message

What I'm looking for

I seek roles where I can lead solution architecture and cloud/DevOps adoption for telecom or enterprise customers, driving technical delivery, customer success, and team mentoring.

I am a Solution Architect with extensive experience in BSS/OSS and charging systems, delivering HLD/LLD, risk analysis, and hands-on technical leadership for multinational telecom projects. I lead multicultural teams, run technical workshops, and support integration, acceptance testing and post-delivery troubleshooting across cloud and private infrastructures.

I specialize in cloud deployments (AWS, Azure), DevOps practices (Argo, pipelines, ArgoCD), containerization (Docker, Kubernetes) and telecom protocols (Diameter, SS7, Sigtran). My work emphasizes customer focus, clear documentation (MOPs, LLD, impact analysis), and practical automation to reduce risk and accelerate delivery.

Experience

Work history, roles, and key accomplishments

SF
Current

Solution Manager / CX Leader

Shield FC

Feb 2024 - Present (1 year 11 months)

Lead customer-facing solution design and project planning for financial compliance products, delivering low-level designs and runbooks while coordinating DevOps/CloudOps teams to deploy cloud solutions and improve delivery efficiency.

SF

Solution Architect

Shield FC

Apr 2023 - Feb 2024 (10 months)

Designed and documented financial compliance solutions and integrations (XML, SOAP, Diameter) and collaborated with DevOps to deploy cloud-based BSS/OSS components, delivering LLDs and scope documents for customer projects.

Ericsson Telecom PT logoEP

BSS Solution Architect

Mar 2022 - Apr 2023 (1 year 1 month)

Managed a multicultural team of 5 to deliver Ericsson charging modernization and BSS integrations, preparing MOPs, acceptance tests, and supporting integration and troubleshooting across OCS and PCRF nodes.

OC

Charging System Solution Architect

Orange Caribbean

May 2019 - Aug 2019 (3 months)

Designed and documented charging system upgrade solutions, created LLDs, MOPs and impact analyses, and led acceptance testing and vendor selection for integration projects.

OR

Charging System Solution Architect & Integration Lead

Orange Reunion

Dec 2016 - Oct 2017 (10 months)

Managed modernization of Orange BSS, producing specifications, LLDs, MOPs and acceptance procedures while leading a multicultural team and coordinating migrations and vendor deliveries.

Education

Degrees, certifications, and relevant coursework

ISCTE - Instituto Universitário de Lisboa logoIL

ISCTE - Instituto Universitário de Lisboa

Degree, Telecommunications and Computer Engineering

2007 - 2011

Activities and societies: Studied computer networks, signal coding and modulation, electronic circuits, programmable electronics, electromagnetics, and Java-based concurrent and distributed programming.

Completed a degree in Telecommunications and Computer Engineering covering computer networks, digital and radio telecommunications, and concurrent and distributed programming.

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Sandro Monteiro - Solution Manager / CX Leader - Shield FC | Himalayas