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Sandro MaiaSM
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Sandro Maia

@sandromaia

Principal Product Manager at IKEA, taking Partner Hub from concept to MVP and growing adoption by 133%.

Portugal
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At IKEA - Ingka Group, I took Partner Hub from concept to MVP in three months and grew adoption from 15 to 35 partners in 2026. I own product strategy and execution for a B2B platform serving external service partners across European markets.

I also improved the API Catalog’s internal developer experience, raising CSAT from 56% to 85%. I’m exploring AI-enabled platform opportunities using MCP and LLM-based experiences with Engineering.

At Storyblok, I led and mentored four Product Managers and Product Owners across Onboarding, Partner and Enterprise. Experimentation improved activation by 21%, and the Partner CRM launch reached 92% CSAT.

Earlier, I worked on partner and affiliate products at Magazine Luiza and on travel products and partner integrations at Hurb. At Hurb, I launched the Activities MVP and worked on the Disney Direct Connection integration; UX and conversion improvements increased NPS from 73 to 94 and ticket sales by 17%.

Experience

Work history, roles, and key accomplishments

IKEA - Ingka Group logoIG
Current

Principal Product Manager

IKEA - Ingka Group

Apr 2024 - Present (2 years 6 months)

Owns Partner Hub product strategy and execution, leading discovery, prioritization, roadmap, outcomes and stakeholder alignment for a B2B platform serving external IKEA service partners across 15 European markets. Grew Partner Hub adoption from 15 to 35 partners in 2026 (133%) and took Partner Hub from concept to MVP in 3 months.

Storyblok logoST

Lead Product Manager

Aug 2022 - Apr 2024 (1 year 8 months)

Led and mentored 4 Product Managers and Product Owners across Onboarding, Partner and Enterprise, aligning priorities across three parallel product areas. Improved activation by 21% through onboarding funnel experimentation, friction analysis, hypothesis validation and iterative A/B testing.

LuizaLabs - Magazine Luiza logoLL

Senior Product Manager

LuizaLabs - Magazine Luiza

Dec 2020 - Dec 2021 (1 year)

Led product strategy for the Magalu partner and affiliate ecosystem, translating corporate OKRs into roadmap, discovery priorities and product metrics across a two-sided marketplace. Redesigned the affiliate experience, increasing NPS from 81 to 93 through journey optimization, UX improvements and stakeholder alignment.

Education

Degrees, certifications, and relevant coursework

FL

Faculdade Celso Lisboa

BSc, Information Technology / Data Processing

Bachelor of Science in Information Technology / Data Processing.

FI

Funcefet / IDHG

MBA, Strategic Management of IT and Computer Networks

MBA in Strategic Management of IT and Computer Networks.

US

Universidade Estacio de Sa

Postgraduate Degree, Administrative Management

Postgraduate degree in Administrative Management.

PU

PUC-RJ

Extension Certificate, Project Portfolio Management

Extension certificate in Project Portfolio Management.

PA

Product Arena

Product Management, Product Management

Product Management certification.

CE

CERTIPROF

Scrum Professional Certified, Scrum

Scrum Professional Certified.

PS

Product School

Product-Led Growth & Product Roadmap, Product-Led Growth & Product Roadmap

Product-Led Growth & Product Roadmap certification.

UA

UX Arena

UX Arena, Usability in Mobile Apps and Web Solutions

Usability in Mobile Apps and Web Solutions certification.

CA

Cloud Academy

Cloud Foundations AWS / GCP, Cloud Foundations AWS / GCP

Cloud Foundations AWS / GCP certification.

Tech stack

Software and tools used professionally

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