I'm looking to develop new skills, learn new processes, and seek a growing career in a company where I can have stability
Sandra Paola Morales
@sandrapaolamorales
Business administrator with a master’s degree in corporate social management.
What I'm looking for
Business administrator, bilingual, with a specialist degree in human development management, corporate social welfare, and a master’s degree in corporate social management.
Experience in virtual and in-room training, recruitment, designing of training strategies, key performance indicators, grading and follow-up, creation, and adaptation of training material for skills development and fostering talent, allowing employees to contribute to the fulfillment of the strategic objectives of the business in companies of different sectors such as financial, insurance, electronics, and retail in LATAM.
I can understand the real needs of the business and stakeholders, design value content, and recruit the best candidates to potentialize human talent at organizations, taking teams to the best positions worldwide.
Experience
Work history, roles, and key accomplishments
Recruitment and development analyst
Colfondos - OSYA
Jul 2022 - Oct 2022 (3 months)
Responsibilities:
- Recruitment process, reviewing job descriptions, filtering, interviewing candidates, and applying tests for each position according to organizational policies to guarantee hiring the best talent for the company.
Accomplishments:
- I learned processes and organizational policies, adapted in an agile way, closing vacancies from the beginning within established times.
Digital Appliances Master trainer for Central America and the Caribbean
Samsung electronics
Jan 2018 - Jun 2019 (1 year 5 months)
- Strategic planning of regional training to improve commercial results
- Designing commercial training material, delivering training to instructors, promoters and store salesment to potencialize sales.
- Training support to commercial events, marketing strategies and customers needs
Training and Development Country Coordinator
Honey production inc.
May 2017 - Aug 2017 (3 months)
- Coordinate training process and soft skills development for staff of Inditex stores, knowledge in duties and responsibilities, fashion tendencies, collections, and arrivals to guarantee excellent customer advisory.
- Design individual skills development plan for the stores' staff, responding to the organizational importance of having qualified employees.
Process Delivery Specialist
AIG Services Latin America
Jun 2014 - Aug 2016 (2 years 2 months)
- Planning, coordinating, and executing training activities for migration processes
- Strategic training planning for the Underwriting area, according to annual migration projects planning, training improvement needs, and changes in the processes to ensure the best analysts’ performance.
- Designing and managing UW training contents based on organizational quality standards.
Trainer
Av Villas Bank
Oct 2012 - Jun 2014 (1 year 8 months)
- Delivering onboarding workshops to new employees
- Delivering leadership, customer service, and financial security workshops as a part of the organizational competencies model.
- Training bank clerks in cashier procedures, responsibilities, skills, and tools to ensure optimal performance in customers’ attention.
e-learning analyst
Av Villas Bank
Feb 2009 - Oct 2012 (3 years 8 months)
- Responsible for e-learning activities.
- e-learning platform administrator.
- Coordination of cross-training processes.
Education
Degrees, certifications, and relevant coursework
Sandra hasn't added their education
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