Open to opportunities

Eliana Latorre

@elianalatorre

Message

Enthusiastic professional with superior skills in both team-based and independent settings.

Colombia

Message

What I'm looking for

Eager to contribute to a successful team and take on new challenges, utilizing my strong work ethic, excellent organizational skills, and proactive approach to drive results.

I'm a dedicated and results-driven HR professional with a strong work ethic and excellent organizational skills. With a proven track record of delivering high-quality results, I'm eager to contribute to a successful team and take on new challenges.

Throughout my career, I've developed a range of skills, including active listening, time management, and budget administration. I'm a great communicator and proficient in MS Office and Google Workspace. My experience in HR has equipped me with the ability to design and manage staff wellness programs, collaborate with executive leadership, and oversee HR budgets.

I'm a goal-oriented individual with a passion for planning and coordination, customer service, and administrative support. I'm fluent in English and native in Spanish, making me an asset to any team.

Experience

Work history, roles, and key accomplishments

Human Resources Business Partner

8020REI LLC

Dec 2020 - Dec 2022 (2 years)

Developed HR strategies, policies, and practices aligned with organizational goals, industry trends, and labor regulations. Designed and managed staff wellness programs and corporate culture initiatives, particularly for remote work environments.

HR strategy Policy Management Wellness Programs Remote Work

Human Resources Training Coordinator

Teleperformance Colombia

May 2019 - Jan 2020 (8 months)

Boosted employee morale by establishing fair job descriptions, grades, salaries and benefit programs in accordance with market standards. Evaluated staff performance at multiple facilities and made recommendations for training improvement.

Benefits Programs Performance Training

Human Resources Training Analyst

Teleperformance Colombia

Jan 2017 - May 2019 (2 years 4 months)

Utilized the company's platform to generate e-learning course reports of more than 18,000 employees. Handled all delegated tasks, including escalations to the global team and problem solving focus.

E Learning Problem Solving

Human Resources Recruiter

Teleperformance Colombia

Jan 2013 - Jan 2016 (3 years)

Planned and executed recruitment events to bring in area candidates. Assisted with recruiting initiatives, attending more than 10 marketing events per year.

Recruitment Marketing

Customer Service Representative

Teleperformance Colombia

Jul 2012 - Sep 2014 (2 years 2 months)

Informed customers about billing procedures, processed payments and provided payment option setup assistance. Evaluated customer account information to assess current issues and determine potential solutions.

Billing Payments