My name is Ana, I have a Bachelor degree in Business administration and a Postgraduate degree in human resources.
I worked in a retail company, I worked in different branches, these branches had to 200 – 250 people, I worked as a Human Resources generalist. My position was a very important position because I worked together with the store manager, so everything that happened in the store both knew about it. I had to train every new employee in the first day and week. They have to know about the company. Also, I have to plan every training with all areas of the company. The objective was that in the first week, the new employees now all about us.
Also, I have to recruit according to the necessities of the store, I have to analyze according to the hours of bigger sales, the amount of people we needed, in which departments and areas, the sales force was my major focus.
I have excellent customer relationship management skills. In my last job, I was successful in retaining our salesforce, also in training all employees, keeping a 90% to 100% of them trained.
I consider myself to be Assertive, an Quick learner, and very resourceful.
I speak spanish and english.
Colombia
