Sandra Okoroji

Consulted with clients on life and health insurance plans, ensuring comprehensive understanding of coverage and benefits. Identified gaps in coverage, provided strategic recommendations, and maintained detailed documentation on CRM tools.

Coordinated retrospective and prospective risk adjustment activities, ensuring timely and accurate documentation for CMS and HHS risk models. Partnered with quality improvement teams to align risk adjustment coding with HEDIS measure initiatives.

Provided clinical and administrative support, including vital signs monitoring, wound care, and patient admissions. Maintained medical documentation for physician review and assisted in streamlining workflows for improved patient throughput.

Managed patient intake, data entry, and appointment scheduling to support quality care delivery and patient follow-up. Educated members on services, documented care plans, and assisted with resolving billing or service issues.

Provided home-based personal care services, ensuring physical, emotional, and nutritional needs were met. Supported medication adherence and documented changes in health status for clinical teams.

Monitored patient condition, documented symptoms, and worked collaboratively with nurses on treatment plans. Assisted with care gap closure by supporting patients through personal care, hygiene, and recovery assistance.

Completed an Associate Degree in Computer Science, gaining foundational knowledge in computing principles and applications. This program provided a strong base in various aspects of computer science.

Obtained an Associate of Science in Continuing Education, focusing on enhancing skills and knowledge in various professional areas. This degree supported ongoing learning and career development.