At NRS in the Tax Audit Department, I responded to taxpayer enquiries, clarified service requirements, and guided customers through relevant processes. I followed up on outstanding requests and documentation to help customers understand next steps and support timely resolution.
At BMO Arena, I supported daily customer service and logistics activities, listened to concerns, and coordinated resolutions. At Oriflame, I explained product information and followed up with prospective and existing customers to support sales activity and customer satisfaction.
