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Sandra Desrivieres

@sandradesrivieres

Inventory and administrative specialist with IT training, process-focused and customer-centric.

United States
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What I'm looking for

I seek a role combining operations and technical support in a collaborative company that values process improvement, customer service, and growth.

I am a dedicated, results-driven professional with experience across inventory management, administrative support, production operations, and customer service. I combine hands-on operational experience with formal training in Information Systems Analysis and Development to deliver pragmatic, tech-savvy solutions.

In retail and manufacturing roles I maintained stock accuracy, improved workflow efficiency, and upheld safety and quality standards. In customer-facing and administrative positions I streamlined registration and office processes, managed high call volumes, and implemented filing and scheduling systems that improved access and responsiveness.

I have technical experience in computer equipment maintenance, troubleshooting, and basic database work, which I apply to reduce downtime and support daily operations. I am comfortable using Microsoft Office, Google Workspace, VPNs, and SQL/SQLite for data tasks and reporting.

I am a collaborative team player focused on continuous improvement, strong customer engagement, and practical problem-solving. I am open to relocation and ready to contribute operational reliability and technical support to a growth-minded employer.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Servicio Nacional de Aprendizaje (SENA) - Cali logoSC

Servicio Nacional de Aprendizaje (SENA) - Cali

Associate's Degree, Information Systems Analysis and Development

2016 - 2019

Completed an Associate's level program in Analysis and Development of Information Systems with coursework in systems analysis and IT development.

Servicio Nacional de Aprendizaje (SENA) - Cali logoSC

Servicio Nacional de Aprendizaje (SENA) - Cali

Vocational Degree, Computer Equipment Maintenance

2014 - 2014

Completed a vocational program in computer equipment maintenance focusing on hardware troubleshooting and upkeep.

IC

Instituto Técnico INTEC - Cali

Technical (Accounting and Financial Assistant), Accounting

2009 - 2010

Completed a technical program in Accounting (Technical Labor in Accounting and Financial Assistant) with practical bookkeeping and financial support skills.

CC

Colegio Nariño - Cali

High School Diploma, General High School Studies

1998 - 2004

Completed secondary education and obtained a high school diploma.

Tech stack

Software and tools used professionally

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