At Infrassist Technologies Pvt Ltd, I provide remote enterprise end-user and infrastructure support for 50+ clients in a multi-tenant MSP environment. I administer Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams.
I also support Windows desktop and server environments, Microsoft Intune device enrollment, and basic Azure administration. I administer Hyper-V infrastructure hosting 200+ virtual machines and monitor infrastructure alerts using PRTG, coordinating incident resolution with senior engineers.

