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Shebeebudheen UserSU
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Shebeebudheen User

@shebeebudheenuser

System Engineer specializing in Microsoft 365, Azure, and secure IT infrastructure for reliable, high-uptime operations.

India
Message

What I'm looking for

I’m looking for a role where I can manage Microsoft 365 and Azure cloud operations end-to-end—owning security, SLAs, and disaster recovery—while improving system uptime with proactive maintenance and clear RCA-driven incident resolution.

I’m a System Engineer with 5 years of experience orchestrating enterprise IT infrastructure, cloud systems, and network security. I administer Microsoft 365 for 500+ users and manage Azure Active Directory (Entra ID) and Azure Cloud environments to keep identities, access, and security aligned.

I also own Windows Server (2016/2019/2022) and Linux administration, building stable AD/DNS/DHCP foundations with GPO-driven policy enforcement. I manage virtualization with VMware ESXi and Microsoft Hyper-V, supporting reliable storage configurations and performance through proactive maintenance.

On the security and operations side, I deploy and manage endpoint protection using CrowdStrike (and McAfee), handle patch management and system hardening, and drive Incident Management with Root Cause Analysis (RCA) through Freshdesk/Service Manager. I execute Disaster Recovery strategies and aim for 99.9% uptime while securing network perimeter and Wi‑Fi connectivity using Cisco Meraki and Cisco WLC.

Experience

Work history, roles, and key accomplishments

LL
Current

System Engineer

Lighting Technologies India Pvt. Ltd

Sep 2024 - Present (1 year 8 months)

Administered a Microsoft 365 tenant for a manufacturing facility and office, managing identities, licenses, and security policies across Exchange Online, SharePoint, and Teams. Deployed CrowdStrike to 500+ endpoints, managed Cisco Meraki MX85 and WLC 2504 for secure connectivity, and maintained 99.9% uptime through patching, monitoring, and backup/DR implementation.

PL

System Engineer

Precision Infomatic (M) Pvt. Ltd

Oct 2021 - Jun 2024 (2 years 8 months)

Provided advanced L2/L3 technical support for 500+ users, resolving hardware, software, and network incidents within SLAs while performing RCA to prevent recurrence. Managed Active Directory and GPO security, optimized VMware ESXi/Hyper-V virtual environments, and supported network infrastructure including switches, firewalls, and VPNs; also implemented MDM using Intune and Workspace ONE.

ST

Junior Network Engineer Intern

Soften Technologies

Sep 2020 - Aug 2021 (11 months)

Assisted with physical installation and configuration of enterprise routers, switches, and firewalls. Supported LAN/WAN troubleshooting by configuring DNS, DHCP, NAT, VLANs, ACLs, and QoS, and monitored network health using SolarWinds and PRTG.

Education

Degrees, certifications, and relevant coursework

University of Calicut logoUC

University of Calicut

Bachelor of Computer Applications, Computer Applications

2016 - 2019

Earned a Bachelor of Computer Applications (BCA) at the University of Calicut between 2016 and 2019.

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