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Cherry User

@cherryuser1

Cloud Systems Engineer with almost 4 years of expertise in Microsoft 365 administration, Azure infrastructure management, and Active Directory service

India
Message

At Aglin Infomatics, I diagnose complex incidents across Microsoft 365 and manage Google Workspace environments for enterprise clients. I also administer Microsoft Intune device management and build Power Automate workflows that reduced manual effort by 40%.

I implement Terraform infrastructure-as-code to provision Azure resources across development and production environments. I also create Power BI dashboards showing Microsoft 365 adoption, license utilization, and security compliance.

At WinMethods Technologies, I troubleshot Active Directory and Microsoft 365 issues involving authentication, mail flow, and synchronization. I administered Exchange Online, SharePoint, Teams, OneDrive, and Intune services across multi-tenant environments.

My projects include migrating email from G Suite and IMAP servers to Microsoft 365 with zero data loss, and implementing Azure hybrid identity with site-to-site VPN connectivity. I hold Microsoft 365 Administrator Expert, Identity and Access Administrator Associate, Azure Administrator Associate, and Microsoft 365 Fundamentals certifications.

Experience

Work history, roles, and key accomplishments

AI
Current

Senior Support Engineer

Aglin Infomatics

Feb 2026 - Present (8 months)

Diagnose and resolve complex technical incidents across Microsoft 365 ecosystems, including Exchange Online, SharePoint, Teams, and OneDrive. Manage Google Workspace environments and administer M365 service portfolios, including user provisioning, security policies, and mobile device management via Microsoft Intune.

WT

Support Engineer

WinMethods Technologies

Jan 2023 - Feb 2026 (3 years 1 month)

Performed advanced troubleshooting of Active Directory and Microsoft 365 environments, resolving escalated incidents related to authentication, mail flow, and synchronization issues. Administered end-to-end M365 services including Exchange Online, SharePoint, Microsoft Teams, OneDrive, and Intune-based MDM solutions for multi-tenant environments.

Education

Degrees, certifications, and relevant coursework

RC

Ramireddy Subba Ramireddy Engineering College

Bachelor of Technology, Engineering

2018 - 2022

Pursued a Bachelor of Technology degree from Ramireddy Subba Ramireddy Engineering College, Kadanuthala, from 2018 to 2022.

SC

Sai Co-operative Junior College

Intermediate, General Studies

2016 - 2018

Completed Intermediate Education at Sai Co-operative Junior College, Kavali, from 2016 to 2018.

SS

Sree Krishna EM High School

Secondary School Certificate, General Studies

2015 - 2016

Earned the Secondary School Certificate from Sree Krishna EM High School, Kavali, from 2015 to 2016.

Microsoft logoMI

Microsoft

Microsoft 365 Certified: Administrator Expert, Microsoft 365 Administration

Certified as Microsoft 365 Administrator Expert.

Microsoft logoMI

Microsoft

Microsoft Certified: Identity and Access Administrator Associate, Identity and Access Administration

Certified as Microsoft Certified: Identity and Access Administrator Associate.

Microsoft logoMI

Microsoft

Microsoft Certified: Azure Administrator Associate, Azure Administration

Certified as Microsoft Certified: Azure Administrator Associate.

Microsoft logoMI

Microsoft

Microsoft 365 Certified: Fundamentals, Microsoft 365 Fundamentals

Certified as Microsoft 365 Certified: Fundamentals.

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