At OTTERCIRCUIT, I designed and shipped a multi-region AI support chat system for Slotsense.ai that serves 20,000+ users per month. Its hierarchical RAG pipeline and parallel orchestration reduced P50 latency by 38% and P95 latency by 34%, with time to first token under two seconds.
At HRS Group, I architected production AI systems for travel program management, hotel entity resolution, and fraud detection. I also built HICA and MCP Auth Guard, open-source projects for customizable AI agents and policy-driven access control.

