Open to opportunities

Sandeep User

@sandeepuser9

Message

Customer service professional with 3+ years supporting clients, digital payments, and travel bookings.

India

Message

What I'm looking for

I’m looking for a long-term role with international clients where I can handle customer queries with care, support digital payments and bookings, and grow by contributing reliable admin support and strong communication.

I’m a motivated, detail-oriented customer service professional with 3+ years of experience handling client support, financial transactions, and travel booking. I’ve supported walk-in and online customers through phone, email, and chat, resolving questions around payments, refunds, and bookings while keeping service accurate and customer-focused.

I also manage key operational details—secure digital money transfers with account verification, maintaining transaction records, and ensuring KYC compliance. From scheduling appointments for electronics servicing to coordinating field team visits and producing clear service reports, I bring dependable administration and teamwork, backed by strong MS Office and internet research skills. I’m seeking a long-term opportunity with international clients to deliver excellent service and contribute to business growth.

Experience

Work history, roles, and key accomplishments

Current

Money Transfer & Travel Booking

Current

Chahat Communication

Jan 2022 - Present (4 years 5 months)

Assisted customers with secure digital money transfers and travel bookings, including account verification and KYC compliance. Handled payment, refund, and booking queries while maintaining accurate transaction records.

Customer Support Digital Payments Travel Booking KYC Compliance Verification MS Office Data Entry Internet Research

Computer Operator & Field Leader

UniqueCool Enterprises

Jan 2019 - Jan 2022 (3 years)

Managed customer appointments and support requests for electronics servicing by coordinating calls, complaints, and field team visits. Maintained service reports and customer data using MS Office and handled scheduling and research tasks.

Customer Support Scheduling Complaint Handling Data Entry Internet Research MS Office Administrative Support