SYSanattha Young
@sanatthayoung
Dedicated customer service professional with expertise in ocean export logistics.
ThailandWhat I'm looking for
I am a dedicated and reliable customer service professional with extensive experience in ocean export logistics. Over the years, I have built strong and lasting relationships with customers and international partners, which has helped me manage export paperwork, book shipments, and ensure all operations run smoothly.
My attention to detail and commitment to providing excellent service have been key to my success. I have enjoyed great benefits in my current role, including healthcare, salary increases, and opportunities for career advancement. This long experience has deepened my understanding of the logistics industry, providing me with a strong foundation for future challenges.
Now, I am excited to explore new opportunities where I can bring my experience, energy, and commitment to a new role. I am eager to contribute to a dynamic team, continue learning, and grow professionally in a company that values hard work and success!
Experience
Work history, roles, and key accomplishments
Customer Management Ocean Export Senior Associate
Schenker (Thai) Ltd.
Jan 2016 - Present (9 years 5 months)
Manages export bookings and carrier space arrangements, preparing job files and confirmations. Oversees the preparation and verification of all export documents, including B/L, and coordinates with billing for timely invoicing. Resolves daily issues with customers and internal teams, maintaining accurate records for a smooth export process.
Ocean Export Customer Service
Nippon Express (Thailand)
Jan 2014 - Present (11 years 5 months)
Collaborated with customers to understand shipping requirements and confirmed export bookings efficiently. Prepared essential export documents, including B/L and shipping instructions, and coordinated with operations for smooth shipment processing. Reported issues to supervisors and helped find solutions, ensuring document accuracy.
LCL Export Documentation Officer
Bangkok Resource Center Limited (BRC)
Jan 2010 - Present (15 years 5 months)
Managed daily export document requests and prepared documents based on SOP and customer needs. Coordinated with Shipco offices and global agents, ensuring accuracy and timely submission of documents. Contacted partners daily to confirm job status and supported smooth teamwork.
Customer Service
Thai Intermodal Systems Co., Ltd. (Timco)
Jan 2009 - Present (16 years 5 months)
Handled purchase and sales orders, communicating with customers via phone and email. Resolved customer problems quickly and prepared reports to ensure smooth service delivery. Collaborated with teams to meet customer needs efficiently.
Education
Degrees, certifications, and relevant coursework
Thonburi Commercial College
Vocational degree, Accounting
Completed a vocational degree in accounting, gaining foundational knowledge and practical skills in financial record-keeping and management.
Tech stack
Software and tools used professionally
Availability
Location
ThailandAuthorized to work in
Job categories
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