Open to opportunities

sana khan

@sanakhan19

Message

I drive franchise operations, business transformation, and CEO-led execution across high-growth organizations.

India

Message

At Cleand - The Laundry Spa, I partner directly with the CEO to lead strategic priorities, organizational planning, business reviews, and operations across 20 franchise locations.

I've led CRM and ERP transformation initiatives that improved operational efficiency by 30%, while building scalable SOPs, reporting systems, and governance frameworks. I also manage a 15-member cross-functional workforce and support expansion, budgeting, vendor management, and profitability decisions.

Previously, I delivered national projects at Aidbees Corporate, including TCS World 10K Bengaluru philanthropy operations for three consecutive years, and led operations, partnerships, and process improvement across Mcanix India, Ziri Tradelink, and other organizations.

Experience

Work history, roles, and key accomplishments

Current

Strategic Operations Head & Executive Business Partner to CEO

Current

Cleand - The Laundry Spa

Mar 2026 - Present (6 months)

Partner directly with the CEO to drive strategic priorities, organizational planning, business reviews, and company-wide operational excellence. Lead end-to-end operations across 20 franchise locations, ensuring operational consistency, compliance, quality standards, and customer satisfaction.

CRM ERP SOPs Operational Framework KPI Monitoring Financial Performance Vendor Management Budgeting Strategic Planning Leadership Coaching

Operations Manager

Aidbees Corporate Pvt Ltd

Nov 2022 - Nov 2025 (3 years)

Delivered strategic operational leadership across multiple national projects while serving as executive support to senior leadership. Led end-to-end operational execution for the TCS World 10K Bengaluru philanthropy program over three consecutive years.

SOPs Process Standardization Digital workflow systems Vendor Management Procurement Resource Allocation Project Planning Compliance Executive Reporting

Senior Operations Executive

Ziri Tradelink Ptv Ltd

Jan 2022 - Nov 2022 (10 months)

Managed enterprise client operations, stakeholder relationships, vendor coordination, and business process execution. Acted as the primary operational liaison between leadership, clients, and project teams while ensuring service excellence and timely delivery.

Stakeholder Management Vendor coordination Process Execution Client Relations Service Excellence

Operations Head

Mcanix India Ptv Ltd

Aug 2020 - Dec 2021 (1 year 4 months)

Led nationwide operations, recruitment strategy, workforce management, and organizational expansion initiatives. Established strategic corporate partnerships and improved operational effectiveness through process optimization and leadership.

Operations Management Recruitment Strategy Workforce Management Organizational Expansion Strategic Partnerships Process Optimization

Senior Business Development Executive

Jackfruit Media Ptv Ltd

Jul 2019 - Jun 2020 (11 months)

Managed integrated marketing campaigns, advertising production, vendor partnerships, budgeting, and client relationship management.

Marketing Campaigns Advertising Production Vendor Partnerships Budgeting Customer Relationship Management

Counsellor & Back Office Executive

Study Circle

Jun 2017 - Jun 2019 (2 years)

Supported business operations, administration, employee onboarding, documentation, reporting, and operational coordination while improving process efficiency.

Business Operations Administration Employee Onboarding Documentation Reporting Operational Coordination Process Efficiency