Open to opportunities

Samuel Yaekob

@samuelyaekob

Message

Junior customer service officer with BA in Accounting and Finance, customer-focused.

Ethiopia

Message

What I'm looking for

I seek an entry-level customer-facing banking role where I can apply my accounting background, develop customer service expertise, and grow within a supportive, integrity-driven team.

I am a motivated junior customer service professional with a BA in Accounting and Finance from Addis Ababa University (CGPA 3.06) and practical experience from an internship at Cooperative Bank Oromia and a trainee role as Junior Accountant at Habesha Cement. I excel in customer service support, assisting customers with inquiries, account openings/closures, and explaining banking products.

I bring strong communication, teamwork and basic computer skills, fluency in Amharic and English, and a commitment to integrity, loyalty and continuous learning. I am eager to contribute to a bank’s customer-facing team and develop my career in finance and service operations.

Experience

Work history, roles, and key accomplishments

Current

Junior Customer Service Officer

Current

Habesha Cement

Jul 2024 - Present (1 year 2 months)

Trainee Junior Accountant with internship experience in customer service at a bank; assisted customers with inquiries, account opening/closing, and product information while supporting accounting tasks.

Customer Service Cash Handling Microsoft Office Communication Teamwork Problem Solving

Education

Degrees, certifications, and relevant coursework

Addis Ababa University (School of Commerce)

Bachelor of Arts, Accounting and Finance

Grade: 3.06 CGPA

Activities and societies: Internship in customer service at Cooperative Bank of Oromia; trainee Junior Accountant at Habesha Cement; participated in training and voluntary activities.

Graduated with a Bachelor of Arts in Accounting and Finance with a CGPA of 3.06 on July 6, 2024; completed related internship experience in banking customer service.