Skip to main content
Mom RobiMR
Looking for a job

Mom Robi

@momrobi

I lead customer service and banking operations at Commercial Bank of Ethiopia.

Ethiopia
Message

I've built my banking career at Commercial Bank of Ethiopia, progressing from Junior Bank Clerk to Customer Service Manager.

Since joining CBE in 2007, I've served as a Customer Service Officer, Accountant, and Senior Banking Business Officer before moving into customer service management in 2022.

I bring hands-on experience across customer service, banking operations, accounting, and business support. I communicate effectively in Amharic and English and use Microsoft Office and Excel in my work.

My education in Banking and Insurance and Management, along with training in customer service and bank accounting, supports my work in the banking industry.

Experience

Work history, roles, and key accomplishments

CE

Customer Service Manager

Commercial Bank of Ethiopia

May 2007 - Jan 2026 (18 years 8 months)

Progressed through multiple roles at Commercial Bank of Ethiopia, from Junior Bank Clerk to Customer Service Manager, gaining extensive experience in banking operations and customer service.

Education

Degrees, certifications, and relevant coursework

AU

ADMAS University

Bachelor's Degree, Management

2013 - 2016

Grade: 2.57

Pursued a degree in Management, achieving a GPA of 2.57.

EC

Entoto TVET College

Diploma, Banking and Insurance

1989 - 1991

Grade: 81.7

Completed coursework in Banking and Insurance with a score of 81.7, including simulation room training.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan