Samuel SakaSS
Open to opportunities

Samuel Saka

@samuelsaka

IT operations and software development expert focused on innovative solutions.

Nigeria
Message

What I'm looking for

I am looking for a role that fosters innovation, encourages professional growth, and allows me to leverage my technical skills to solve complex problems.

I'm Samuel Saka, an IT operations and software development professional with a strong track record in delivering innovative solutions that enhance organizational efficiency and customer satisfaction. My experience spans various roles, including Infrastructure Engineer and Technical Support Associate, where I've successfully managed complex IT environments and improved system reliability.

At Bitscape Technology Services, I administered Veritas NetBackup environments, achieving a remarkable 99.9% backup success rate. My role involved collaborating with cross-functional teams to troubleshoot IT infrastructure issues, consistently meeting service level agreements. Additionally, I have a solid foundation in frontend development, having designed scalable web applications that significantly improved load times and application responsiveness.

With a B. Tech in Computer Science and multiple certifications, including Microsoft Certified Azure Fundamentals and Veritas NetBackup, I am committed to continuous learning and professional growth. I am passionate about bridging gaps in technology education, as demonstrated through my involvement in projects like TeachCS4Dev, where I trained over 1,500 educators in essential tech skills.

Experience

Work history, roles, and key accomplishments

BL
Current

Technical Support Associate

Bitscape Technology Services Limited

Jun 2020 - Present (5 years 1 month)

Diagnosed and resolved hardware, software, and network issues while managing Azure Active Directory and Office 365 for over 1,000 users. Enhanced system compliance during audits.

BL
Current

Onsite Support Infrastructure Engineer

Bitscape Technology Services Limited

Sep 2022 - Present (2 years 10 months)

Administered Veritas NetBackup environments and supported Windows Server and VMware infrastructure. Collaborated with teams to troubleshoot IT issues, achieving a 99.9% backup success rate and reducing downtime by 20%.

FB

Frontend Developer

Fidelity Bank

Sep 2019 - Jan 2023 (3 years 4 months)

Designed and maintained scalable web applications using HTML, CSS, and React, improving load times and ensuring cross-browser compatibility.

NC

Junior System Administrator

Nigerian Communications Commission

Jun 2017 - Dec 2017 (6 months)

Configured and tested new hardware/software, maintaining a high resolution rate for technical issues and minimizing system downtime.

ON

IT Support Specialist

OnlineHubNG/RockSpaceNG

May 2019 - May 2020 (1 year)

Trained over 50 users in IT applications and monitored network performance, significantly reducing downtime incidents.

Education

Degrees, certifications, and relevant coursework

FA

Federal University of Technology, Akure

Bachelor of Technology, Computer Science

2018 -

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore.

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Samuel Saka - Technical Support Associate - Bitscape Technology Services Limited | Himalayas