Open to opportunities

Samuel Omofojoye

@samuelomofojoye

Customer support specialist and travel consultant delivering exceptional service, reservations, and client retention through CRM.

Nigeria

Message

What I'm looking for

I’m seeking a customer-focused role where I can manage inquiries and bookings end-to-end, use CRM systems to maintain accurate client records, and strengthen client retention in a remote-friendly, fast-paced environment.

I’m a results-driven Customer Support Specialist, Travel Consultant, and Administrative Professional with over 10 years of experience supporting customers, coordinating operations, and delivering exceptional service across travel, fitness, hospitality, and business consulting.

I’m known for professionalism, adaptability, and a strong commitment to delivering outstanding customer experiences in remote and fast-paced environments, combining customer relationship management with practical, service-first problem solving.

Since 2026, I’ve worked as an Independent Travel Manager—assisting international clients with domestic and international flight bookings, recommending options based on needs and budget, presenting travel protection plans, and resolving itinerary changes, cancellations, and customer inquiries while maintaining accurate client records using CRM platforms.

Alongside travel support, I provide business registration consulting (CAC) including SCUML registrations, TIN applications, Annual Returns, and Post-Incorporation filings, plus earlier technical and leadership experience as a Computer Engineer II and Group Exercise Instructor.

Experience

Work history, roles, and key accomplishments

Current

Independent Travel Manager

Current

ASAP Tickets

Jan 2026 - Present (8 months)

Assists international clients with domestic and international flight bookings, recommends travel options based on needs and budget, and supports itinerary changes, cancellations, and inquiries. Presents travel protection plans and maintains accurate client records using CRM platforms.

CRM Cancellations Value added Services Travel Reservations Travel Protection Plans Customer Support

Current

Business Registration Consultant

Current

Freelance

Jan 2023 - Present (3 years 8 months)

Registers businesses with Nigeria’s Corporate Affairs Commission (CAC) and handles related filings and applications for clients. Provides business compliance guidance and maintains accurate client records.

Business Compliance SCUML Registration TIN Application Client Records Compliance

Group Exercise Instructor

Kwara State University Gym

Jan 2015 - Jan 2018 (3 years)

Led group fitness sessions for students and staff and developed customized exercise programs. Monitored participant progress and promoted health and wellness initiatives across campus.

Team Leadership

Computer Engineer II

Music Africa

Jan 2011 - Jan 2013 (2 years)

Installed and maintained computer systems and diagnosed hardware and software issues. Provided technical support to staff and managed routine system maintenance.

System Maintenance hardware troubleshooting Technical Support