Samuel Olajumoke

I am a detail-oriented and adaptable professional with a strong background in customer service, administrative support, and virtual assistance. My experience includes managing multiple tasks while maintaining high-quality standards, ensuring exceptional service delivery, and fostering positive client relationships. I have a proven track record of utilizing CRM software to facilitate inbound interest and enhance customer satisfaction.

In my role as a Client Support Specialist at Capital Luxury, I successfully managed administrative tasks and scheduling, contributing to team efficiency by achieving service level guidelines for call handling time. My tenure as a Customer Service Representative at Koa Solutions allowed me to collaborate with teams to develop customer-focused solutions, monitor productivity, and assist customers effectively, leading to increased sales and retention.

As a freelance Virtual Assistant, I provided comprehensive administrative support, managed client communications, and utilized tools like Asana and Trello to streamline operations. My commitment to delivering exceptional service and my ability to adapt to various client needs have been instrumental in my career growth.