Open to opportunities

Timileyin Adeyemi

@timileyinadeyemi

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Versatile virtual assistant and customer support specialist driving high client satisfaction.

Nigeria

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What I'm looking for

I seek a role where I provide executive support or client services, apply critical thinking, improve processes, and work in a collaborative, impact-driven environment.

I am a versatile professional blending philosophical training with practical experience in virtual assistance and customer service, consistently delivering high client satisfaction and efficient support. I have handled high-volume inquiries, managed executive job applications and travel logistics, and improved processes that raised resolution rates and reduced costs.

I lead teams and volunteer in community outreach, mentoring students and coordinating large-scale events with measurable impact. My strengths are clear communication, critical thinking, organization, and a service-oriented mindset that reliably improves client experience and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Time E.t.c.

Aug 2025 - Present (2 months)

Managed 40+ weekly customer inquiries with 95% first-contact resolution, organized travel saving 15% on average, and improved email response times by 25% through prioritization.

Customer Support Travel Coordination First Contact Resolutions Scheduling Productivity Optimization CRM

Virtual Assistant (Freelance)

Private Clients

May 2024 - May 2025 (1 year)

Researched 50+ targeted job opportunities monthly and submitted 20–30 applications weekly for executives, improving application tracking visibility and decision-making efficiency by 40%.

Research Application Management Client Communication Time Management Administrative Support

Client Services Specialist

Kunyets Events

Feb 2021 - Jan 2022 (11 months)

Spearheaded client satisfaction initiatives for 30+ high-profile events, achieving a 97% average satisfaction score and reducing reported issues by 25% through on-site feedback and rapid resolution.

Client Relations Event Coordination Customer Feedback

Education

Degrees, certifications, and relevant coursework

University of Lagos

Bachelor of Arts, Philosophy

Activities and societies: Project Team Leader for academic research, Student Mentor for Philosophy Department, Football Team member (interdepartmental competitions)

Pursuing a Bachelor of Arts in Philosophy with coursework in logic, epistemology, ethics, metaphysics, and political philosophy; engaged in academic research and student mentorship.