SNSamuel Nathaniel
@samuelnathaniel
Dedicated customer service professional with a background in Industrial Mathematics.
NigeriaWhat I'm looking for
My name is Nathaniel Samuel Segun, and I am a dedicated and customer-focused individual with a background in Industrial Mathematics. I graduated from Adekunle Ajasin University Akungba in 2021 with a Second Class Upper degree. My education has equipped me with strong analytical skills, which I apply in my current role as a Non-Financial Transactions Officer at Firstbank of Nigeria.
In my current position, I handle customer inquiries through various channels, ensuring that I provide effective communication and problem resolution. My previous experience as a Finance Intern at the University of Osun Teaching Hospital allowed me to develop my organizational skills and collaborate with cross-functional teams. I am committed to delivering exceptional customer service and contributing to a positive customer experience.
Experience
Work history, roles, and key accomplishments
Non-Financial Transactions Officer
Firstbank of Nigeria
Jul 2023 - Present (1 year 11 months)
Responsible for handling customer inquiries through various channels, resolving product-related issues, and ensuring customer satisfaction through effective communication and problem resolution.
Finance Intern
University of Osun Teaching Hospital
Jul 2019 - Jan 2020 (6 months)
Assisted in the preparation of worker’s salaries, reconciliation of bank statements, and documentation of tellers while collaborating with cross-functional teams for issue resolution.
Education
Degrees, certifications, and relevant coursework
AUAdekunle Ajasin University
Bachelor of Science, Industrial Mathematics
2017 - 2021
Grade: Second Class Upper
Studied Industrial Mathematics, focusing on mathematical modeling, statistics, and computational techniques to solve real-world problems.
Grace and Glory International School
Senior Secondary School Certificate, General Education
2006 - 2011
Completed Senior Secondary School Certificate Examination (SSCE) with a focus on general education subjects.
Dangote Nursery and Primary School
First School Leaving Certificate, Primary Education
2001 - 2006
Completed First School Leaving Certificate (FSLC) with foundational education in various subjects.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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