esther amanda
@estheramanda
Customer service representative at MTN Office, assisting customers with service questions and concerns.
NigeriaWhat I'm looking for
At MTN Office, I responded to customer enquiries and provided clear, helpful service information. I assisted customers with service-related questions, requests, and concerns.
I helped address complaints through polite, solution-focused service and communicated professionally to understand customer needs. I also worked with colleagues to support efficient service delivery and consistent customer care.
I'm interested in remote opportunities across chat and email support, customer service, virtual assistance, and entry-level administrative support. I'm comfortable with tools including Microsoft Office and Google Workspace.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
MTN Office
Jan 2022 - Dec 2024 (2 years 11 months)
Responded to customer enquiries and provided clear, helpful service information. Assisted customers with service-related questions, requests, and concerns while maintaining positive relationships.
Education
Degrees, certifications, and relevant coursework
Lagos State University
Bachelor of Science, Early Childhood and Primary Education
Currently pursuing a Bachelor of Science in Early Childhood and Primary Education.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
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