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Samson Murage

@samsonmurage

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Senior Salesforce consultant driving scalable implementations and rigorous QA for nonprofit, education, and business.

United States

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What I'm looking for

I seek roles implementing and validating Salesforce solutions that emphasize scalable automation, rigorous QA, user adoption, cross-team collaboration, and opportunities to mentor and improve processes.

I am a Senior Salesforce Consultant with over 8 years of experience leading full-cycle implementations and quality assurance across business, nonprofit, and education sectors. I deliver user-centered Salesforce solutions that balance strong technical configuration with business alignment.

As a QA lead and implementation strategist, I design test plans, execute regression and integration testing, and lead UAT to ensure data integrity and system reliability. I build scalable automations using Flow, Approval Processes, and Validation Rules to improve operational efficiency.

I collaborate closely with stakeholders to gather requirements, produce functional design documentation, and integrate third-party applications while ensuring post-integration validation and adoption. I also facilitate knowledge transfer and train client QA teams on testing methodologies and governance standards.

I hold multiple Salesforce certifications and a track record of delivering production-ready solutions, providing post-go-live support, and driving process improvements that increase adoption and reporting accuracy.

Experience

Work history, roles, and key accomplishments

Senior Salesforce Consultant

Cloud for Good

May 2021 - Oct 2025 (4 years 5 months)

Led full-cycle Salesforce implementations for Education and Nonprofit Cloud and served as QA Lead, improving delivery quality through test planning, execution, and post-deployment regression testing. Designed scalable automations and facilitated client training and knowledge transfer to increase operational efficiency and data accuracy.

Salesforce Implementation Nonprofit Cloud Education Cloud Test Planning Regression Testing UAT Change Management Documentation

Salesforce Consultant

CGI

Jun 2017 - May 2021 (3 years 11 months)

Implemented Sales Cloud and Service Cloud solutions including security, roles, profiles and automation, authored functional requirements and supported QA efforts including test case design and post-integration validation. Provided client training and post-go-live support to ensure adoption.

Sales Cloud Service Cloud Security Profiles Process Automation Functional Design Apttus CLM

Senior Workforce & Business Development Specialist

Mon Valley Initiative

Aug 2013 - May 2017 (3 years 9 months)

Administered and customized Salesforce for program management, developed workflows, validations and dashboards to improve reporting accuracy, and conducted QA testing prior to production releases. Delivered user training and established governance standards.

Salesforce Administration Workflows Dashboards QA Testing Reporting User Training Governance

Compliance Manager

3 Rivers Workforce Investment Board

Dec 2009 - Jul 2013 (3 years 7 months)

Oversaw data quality and compliance audits for workforce programs and served as database SME to ensure reporting standards and data integrity. Led audit preparation and continuous improvement of data processes.

Data Quality Compliance Audits Database Management Reporting Data Integrity

Employment Specialist

Catholic Charities Refugee Services

Aug 2006 - Dec 2009 (3 years 4 months)

Managed program databases and performed data analysis for federal reporting, coordinated program evaluations and presented outcomes to funders to support program accountability and improvement.

Program Database Data Analysis Program Evaluation Case Management