Sam Ploshay

SP

Open to opportunities

Sam Ploshay

@samploshay

Patient-focused dispensary agent with 8+ years’ healthcare and customer service experience.

What I'm looking for

I’m looking for a patient-facing role where I can educate and support customers, follow strict regulatory requirements, and apply my POS, compliance, scheduling, and inventory experience to help a fast-paced healthcare team.

I’m a patient-focused professional with 8+ years of experience across healthcare, medical cannabis, banking, and customer service. In my dispensary role, I educate patients on cannabis products, dosing, and therapeutic benefits—while guiding product selection and ensuring Illinois regulatory compliance.

I’m skilled at verifying certifications, processing POS transactions, and maintaining compliance records, as well as supporting inventory, labeling, and daily dispensary operations. Before that, I handled patient intake, scheduling, documentation, and patient education as a Chiropractic Technician, and I built strong accuracy and issue-resolution skills as a Teller/Customer Service Representative.

Experience

Work history, roles, and key accomplishments

RD

Dispensary Agent

Rise Dispensary

Jun 2021 - Nov 2024 (3 years 5 months)

Educated patients on cannabis products, dosing, and therapeutic benefits while guiding product selection. Ensured Illinois regulatory compliance, processed POS transactions, and maintained compliance records and dispensary operations.

Patient Education Customer Service Regulatory Documentation Inventory Communication Team Collaboration

DO

Independent Delivery Driver

Feb 2021 - Jun 2021 (4 months)

Managed delivery schedules and provided customer service during deliveries.

Customer Service Scheduling Communication

CO

Chiropractic Technician

Chiro One

Jul 2020 - Mar 2021 (8 months)

Managed patient intake, scheduling, documentation, and patient education in a chiropractic setting.

Patient Education Scheduling Documentation Communication

PB

Teller / Customer Service Representative

Parkway Bank

Apr 2016 - Jul 2020 (4 years 3 months)

Processed financial transactions accurately and resolved customer issues. Trained new staff and supported day-to-day customer service operations.

Customer Service Cash Handling Financial Transactions Issue Resolution Training

HO

Server

Hooters

Oct 2016 - Dec 2018 (2 years 2 months)

Delivered customer service in a high-volume restaurant environment.

Customer Service Communication Team Collaboration

SA

Lifeguard

Six Flags Great America

Apr 2015 - Aug 2015 (4 months)

Maintained guest safety and responded to emergencies at a theme park.

Emergency Response

Education

Degrees, certifications, and relevant coursework

CC

College of Lake County

Coursework Completed

Completed coursework at College of Lake County (field not specified).

AS

Antioch Community High School

High School Diploma

Earned a High School Diploma from Antioch Community High School in 2015.

Tech stack

Software and tools used professionally

Gmail

Availability

Open to opportunities

Location

United States

Authorized to work in

Job categories

Dispensary Agent Customer Service Representative Teller Chiropractic Technician Delivery Driver Server+Dispensary Operations Agent Dispensing Pharmacist Healthcare

Skills

Patient Education Customer Service HIPAA POS Cash Handling Scheduling Regulatory Documentation Team Collaboration Communication & Compliance Gmail

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