SNsamita narvekar
@samitanarvekar
Dedicated customer service representative with expertise in export documentation.
IndiaWhat I'm looking for
I am a committed Customer Service Representative with extensive experience in export documentation and sales. Currently, I work at Dormer Pramet India Pvt Ltd, where I manage post-shipment documents and coordinate with various departments to ensure seamless export transactions. My role involves using SAP software for sales order booking and customer management, which has honed my technical skills and attention to detail.
Previously, I have held positions at Miranda Tools Pvt Ltd and Katmandu Apparel Pvt Ltd, where I developed a strong foundation in export processes and customer communication. I have successfully completed an MBA in Supply Chain Management, which has further enhanced my understanding of logistics and trade. My dedication to teamwork and continuous learning drives me to contribute effectively to my organization.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Dormer Pramet India Pvt Ltd
Jan 2021 - Present (4 years 5 months)
Responsible for handling post shipment documents, coordinating with banks and export agencies, and managing customer interactions related to export transactions. Utilized SAP for sales order booking and customer management.
Export Officer
Miranda Tools Pvt Ltd
Sep 2018 - Jan 2021 (2 years 4 months)
Managed post shipment documentation and coordinated with banks and export agencies. Ensured smooth communication with internal teams for supplier payments and shipment advisories.
Export Executive
Katmandu Apparel Pvt. Ltd.
Mar 2016 - Sep 2018 (2 years 6 months)
Handled contract and invoice entries, managed communication with buyers for payment approvals, and coordinated shipment documentation.
Export Executive
Atlantic Exports
Jun 2013 - Mar 2016 (2 years 9 months)
Coordinated daily operations with the warehouse and managed purchase documentation for export processes.
Export Assistant
Super Enterprises
Jan 2011 - Jun 2013 (2 years 5 months)
Assisted in preparing pre-shipment and post-shipment documents, maintained stock registers, and coordinated with the warehouse.
Education
Degrees, certifications, and relevant coursework
WRWelingkar Institute of Management Development and Research
Post-Graduate Diploma in Management, Supply Chain Management
2021 - 2023
Grade: Distinction
Successfully completed a two-year Post-Graduate Diploma in Management with a specialization in Supply Chain Management, achieving distinction.
MUMumbai University
Bachelor of Commerce, Commerce
2007 - 2010
Grade: 67.58%
Completed Bachelor of Commerce with a focus on business principles and practices, achieving a first-class grade.
Maharashtra Board
Higher Secondary Certificate, General Studies
2005 - 2007
Grade: 60%
Completed Higher Secondary Certificate with a focus on general studies, achieving a first-class grade.
Maharashtra Board
Secondary School Certificate, General Education
2003 - 2005
Grade: 61.46%
Completed Secondary School Certificate with a focus on general education, achieving a first-class grade.
Availability
Location
IndiaAuthorized to work in
Job categories
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