Samiran Das
@samirandas
Customer-focused manager driving team performance and operational efficiency.
What I'm looking for
I am a dedicated manager with strong communication and leadership abilities, experienced in overseeing daily operations, staff scheduling, inventory management, and customer service in restaurant and retail environments. I have a track record of improving customer satisfaction and reducing operational costs through efficient resource allocation and management strategies.
My recent roles include Manager at Garlic Restaurant, where I achieved a 98% on-time staff scheduling rate, a 25% increase in customer satisfaction within six months, and a 15% reduction in operational costs; and Associate at Airplaza Retail Holdings, where I supported retail operations, sales, and store standards. I am passionate about continuous growth and contributing to teams that prioritize customer satisfaction and operational excellence.
Experience
Work history, roles, and key accomplishments
Associate
Airplaza Retail Holdings Private Limited
Sep 2024 - Present (1 year 3 months)
Assisted daily retail operations, supported customer service and sales, and maintained store standards and inventory to improve service consistency.
Manager
Garlic Restaurant
Mar 2024 - Jul 2024 (4 months)
Managed daily restaurant operations, staff scheduling and customer service; increased customer satisfaction by 25% within six months and reduced operational costs by 15%.
Education
Degrees, certifications, and relevant coursework
Assam Dakshin Kamrup College
Bachelor of Arts, Arts
2024 - 2024
Completed a Bachelor of Arts (B.A.) degree in 2024.
Assam Academy of Media Studies
Diploma in Journalism and Mass Communication, Journalism and Mass Communication
2022 - 2022
Completed a Diploma in Journalism and Mass Communication in 2022.
RB HS & MP School, Mirza
HS, Higher Secondary
2020 - 2020
Completed Higher Secondary (HS) at RB HS & MP School, Mirza in 2020.
Dakshin Kamrup Bidyapith Highschool
HSLC, Secondary Education
2018 - 2018
Completed HSLC at Dakshin Kamrup Bidyapith Highschool in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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