Open to opportunities

RATHOR Kapil

@rathorkapil

Message

Experienced assistant manager with a focus on customer service and sales.

India

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am an experienced assistant manager with a strong background in customer service and merchandising operations. My journey began as a Cashier Supervisor at Lapinoz Pizza, where I honed my skills in cash management and inventory control. I contributed to team success by ensuring accuracy and efficiency in daily operations, which laid the foundation for my subsequent roles.

As a Store Manager at Puffizza, I took on greater responsibilities, supervising staff and managing inventory levels to enhance customer satisfaction. My proactive approach in creating employee schedules based on forecasted demands significantly boosted sales and improved operational efficiency. Currently, I serve as an Assistant Manager at Terra Food, where I implement strategic customer service initiatives and oversee employee performance to align with company goals.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager

Current

Sambar Cafe

Feb 2023 - Present (2 years 3 months)

Trained staff, implemented staffing strategies, and supervised daily operations. Drove sales and controlled costs while optimizing employee schedules to meet business demands.

Staff Training Operations Management Cost Control Scheduling Sales Management

Store Manager

Puffizza

Nov 2020 - Feb 2022 (1 year 3 months)

Supervised front counter operations, maintained inventory controls, and organized backroom for effective ordering. Set store schedules based on customer levels and approved payroll submissions.

Inventory Management Scheduling Customer Service Payroll Management

Assistant Manager

Terra Food

Jul 2021 - Feb 2022 (7 months)

Managed customer service strategies and enhanced the customer base through proactive management. Created employee schedules to align coverage with forecasted demands and reviewed sales reports to assess company efficiency.

Customer Service Sales Analysis Team Leadership

Cashier Supervisor

Lapinoz Pizza

Nov 2020 - Jul 2021 (8 months)

Contributed to team success by efficiently processing payments and maintaining cleanliness. Assisted with inventory counts and trained new team members on company procedures.

Inventory Management Customer Service