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Sam Flores

@samflores

Experienced fraud manager and analyst specializing in card fraud prevention, investigations, and data-driven recovery.

United States
Message

What I'm looking for

I seek a fraud/risk role where I can lead investigations, improve detection rules, mentor analysts, and drive compliance-focused, data-driven loss prevention in a collaborative environment.

I am an accomplished financial services professional with over three years of focused experience in card fraud prevention, fraud analysis, and banking operations. I specialize in end-to-end investigations, dispute resolution, and recovery of charged-off accounts.

As a lead fraud manager, I have directed high-priority investigations, ensured compliance with VISA operating rules and Regulation E, and applied Falcon fraud management and custom rule writing to detect emerging schemes. I produce actionable reporting using Excel pivot tables, Crystal Reports, and query tools, and I mentor analysts on investigative best practices.

I bring collections, skip-tracing, and process-improvement experience, and I am bilingual in English and Spanish, committed to driving data-driven fraud strategies and strengthening controls.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Purdue University Global logoPG

Purdue University Global

Certificate in Crime Scene Investigation, Crime Scene Investigation

Pursuing a Crime Scene Investigator Certificate at Purdue University Global. Enrolled in three online classes per semester while maintaining full-time employment.

PO

Primavera Online

High School Diploma, High School

High School Diploma from Primavera Online.

Tech stack

Software and tools used professionally

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Sam Flores - Lead Fraud & Non-Fraud Manager - Wells Fargo | Himalayas