I've supported customers in German and English across technical support, customer service, sales, and operations for more than three years.
At STEUBEL, I worked in junior operations and technical support. Previously, at Intercall, I provided technical support while coordinating a junior team.
My experience also includes German and English technical support at Nexus, German outbound sales at Vetraco, AI live support at Continuum, and customer service at Teleperformance.
I'm comfortable troubleshooting issues, managing orders, and assisting customers through phone, email, and live chat using CRM tools, Microsoft Office, Google Workspace, and AI tools such as ChatGPT.
