Open to opportunities

Samet Karaduman

@sametkaraduman

Message

I support customers, convert leads, and exceed sales targets across phone, chat, and email.

Georgia

Message

What I'm looking for

I'm seeking a remote role in customer support, customer success, sales, or account management where I can resolve customer needs, build relationships, and contribute to sales results.

At Gumbati Construction, I assist Turkish-speaking customers by phone, chat, and email, provide residential property information, resolve inquiries, and support the purchasing process through lead conversion.

Previously at MediaMarkt, I helped more than 40 customers daily choose mobile phones, explained product features and benefits, and consistently achieved and exceeded monthly sales targets. At Boyner, I supported product selection, stock control, inventory processes, and customer relations.

I bring over two years of sales, customer support, and client communication experience, using CRM and ticketing systems alongside Microsoft Office and collaboration tools.

Experience

Work history, roles, and key accomplishments

Current

Customer Support & Sales Representative

Current

Gumbati Construction

Jan 2026 - Present (7 months)

Assisted Turkish-speaking customers via phone, chat, and email, providing information about residential properties and supporting them through the purchasing process. Resolved customer inquiries and issues, ensuring high customer satisfaction while combining support with sales and lead conversion.